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Our Hospice: Our Team

The Hospice Team

Clinical Leadership
Gerald Harriman, DO

Hospice Medical Director & Palliative Care Consulting Physician

Robin Anderson RN, MSN, NP

Nurse Practitioner

Susan Houseman, RN, BSN, NHA

Director of Clinical Services

Mary Magee-Ruehs, RN, BSN

Quality & Compliance Manager

Amy Varnado, LMSW

Social Services & Counseling Manager

Cheri Montambo

Clinical Education Coordinator

Heather McClure, RN, BSN, CHPN

Clinical Manager

Bobbie Diendorf, CENA, CHPNA

CENA Supervisor

Angie Hicks, RN

Residence Clinical Supervisor

Business Operations Leadership
Lisa McMichael, MBA, BAS, LNHA, COTA

President & CEO

Ammy Seymour

Director of Development, Harbor Hospice Foundation

Stacy Mellema, CPA

Director of Business Operations

Cheri Pernot

Systems Manager

Bob Lackey

Human Resources Manager

Calvin Davis

Office Supervisor

Richard Vanderputte-McPherson

Executive Assistant

“I choose to work for Harbor Hospice because I am part of a team that makes a very real difference in people’s lives.”

– Char Vanderstelt, RN Case Manager, 22 years

Board of Directors

Heather Brolick, Chairperson
Community Shores Bank

Lisa McMichael, President & CEO
Harbor Hospice

Will Meier, Esq., Vice Chair
Parmenter O’Toole
North Muskegon

Frank Marczak, Ed. D, Secretary
Retired Muskegon Community College & USS Silversides Submarine Museum

Kristi Nagengast, CPA FHFMA, Treasurer
Mercy Health Muskegon

Connie Learman
Aon Risk Solutions
Whitehall and Grand Rapids

David Dora, DO
Retired Physician

Erin Denholm, MSN, RN
Trinity Health At Home
Livonia and Muskegon

Jay Bryan
Mercy Health-Lakeshore Campus

Karen Joyce, RN, BSN, OCN, CHPN
Trinity Health At Home
Livonia and Muskegon

Patrick Brown
Trinity Health At Home
Livonia and Muskegon

Roger Morgenstern
Consumers Energy
Norton Shores

Spencer Hines
Hines Corporation

Susan Crain
Retired Executive Director

Velma Phillips
Retired Educator

Our Expertise

The Hospice TeamOur trained staff approaches patient and family care as an interdisciplinary team. Each patient receives services tailored to individual needs provided by the hospice care team that includes nurses, social workers, home health aides, chaplains, physicians and specially trained volunteers.
Hospice Physician and Nurse PractitionerResponsible for identifying a patient’s need and/or continued need for end-of-life care. Provides hospice information for families and patients, which includes describing how hospice works.

Key member of the care team participating in the hospice care plan, including visits made to home, facility, or hospice residence to discuss prognosis or to review and adjust the hospice plan of care.

Personal PhysiciansThe patient’s attending physician is a member of the hospice team and remains actively involved in the patient’s care.
Skilled NursesSkilled nurses play a key role in easing physical and emotional symptoms. Nursing visits are as frequent as patient need dictates. In addition to coordinating the patient’s care, nurses provide direct nursing care and educate and support both the patient and caregivers.
Social WorkersSocial workers provide services that include helpful information to guide families during the end of life journey and grief support. As needs are identified, the social worker assists the patient and family with coping strategies that may include emotional, social, financial or spiritual assistance.
Certified Home Health AidesCertified home health aides assist with daily living needs. Personal hygiene care, (bath, shampoo, oral hygiene), simple wound care, toileting, feeding and skin care is provided. Supportive care such as personal laundry and meal preparation is available.
Spiritual CounselorsSpiritual counselors provide support in keeping with the patient’s personal faith or belief system and practice. If the patient does not have a spiritual care provider and wishes one, the hospice chaplain is available to visit or assist in locating a cleric of their choice. The chaplain is also available to support clerics in meeting the needs of patients.
Specially Trained VolunteersSpecially trained volunteers are available for companionship, errands, spirtual support and respite care.