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A Standard of Care You Can Trust
We are committed to delivering exceptional care, reflecting the highest standards of excellence for our patients and families.
Nationally Recognized for Outstanding Care
At Harbor Hospice, we are honored to provide the exceptional care that families trust during life’s most difficult moments. Our commitment to compassion and excellence is reflected in our patient and family satisfaction ratings, national recognition, and Joint Commission accreditation—the gold standard in healthcare quality.
What is The Joint Commission?
The Joint Commission is a nonprofit organization that accredits healthcare providers, ensuring the highest standards in patient care, safety, and service.
- Accreditation is voluntary but required by many states for licensing and Medicaid reimbursement.
- Organizations must meet strict performance standards in areas like patient care, medication safety, and infection control.
- On-site surveys occur every three years to maintain accreditation.
- The Centers for Medicare & Medicaid Services (CMS) recognizes Joint Commission surveys as a key measure of healthcare quality.
At Harbor Hospice, our accreditation reflects our commitment to excellence, patient safety, and compassionate care.
What Our Families Say About Us
Our dedication to compassionate, high-quality care is evident in the feedback we receive. According to the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey, a nationally recognized measure of hospice quality:
91%
of families would recommend us to others seeking hospice care.
93%
of families reported their loved one was always treated with dignity and respect.
93%
of families reported our team provided the right amount of emotional, spiritual, and religious support.
87%
of families rated our hospice a 9 or 10 out of 10.
84%
of families reported our team always listened carefully and kept them informed.
83%
of families reported their loved one received timely care.
"Exceptional, compassionate care that gave us peace of mind."
"We really had a very positive experience with the Poppen Hospice Residence. Everyone was professional, caring, and exceptional at making our mother feel calm and comfortable, which helped us feel confident that she was receiving the best quality of care. Thank you."
"They helped us honor my husband’s final wish."
"The Harbor Hospice team was critical in helping us honor my husband’s wish to remain at home during his final days. He was comfortable, aware of his surroundings, and felt our love. We will always be grateful for their help. Everyone was extremely kind."
"Unmatched expertise and care."
"I am very pleased with the services provided by Harbor Hospice. In the past, I was employed by two different hospices in a professional capacity. Harbor Hospice outperformed both of them."
"Compassionate nurses who went above and beyond."
"My dad's whole team was the best. The hospice nurses at Harbor Hospice were truly amazing, ensuring he was as comfortable as possible in his final days. Each of them did an outstanding job, and we want to extend our heartfelt thanks. We couldn’t have managed without their support."
"The best decision we made for our mother."
"Harbor Hospice was the best decision we made for our mother. She was with Harbor Hospice for five days, and the love and support we received were very comforting. All the staff were outstanding!"
Recognized Excellence in Hospice Care
At Harbor Hospice, we are dedicated to providing the highest quality care for patients and their families. As a CMS-certified hospice provider, we meet and exceed national standards for patient care and support. Our Joint Commission accreditation reflects our ongoing commitment to safety, excellence, and dignity in every aspect of hospice care.
- Harbor Hospice consistently ranks among the top hospices in patient satisfaction.
- Nationally recognized for exceeding CMS quality benchmarks.
- Proudly accredited by The Joint Commission for superior hospice care.
Why Families Choose Us
✔ Compassionate, Expert Care – Our dedicated team provides personalized, dignified support for every patient and family.
✔ Trusted for Quality & Excellence – Recognized for outstanding care with high CAHPS survey scores and Joint Commission accreditation.
✔ Support Beyond Hospice – From discussing and preparing for future decisions about your medical care to grief support, we walk alongside you every step of the way.
✔ A Legacy of Care – With decades of experience and top ratings from families, Harbor Hospice is the trusted choice in our community.