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Our Hospice: Our Team

The Hospice Senior Leadership Team

Dr H web 217x300 - Our Team
Gerald Harriman, DO, FAAHPM, Hospice Medical Director & Palliative Care Consulting Physician
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Sue Houseman, RN, BSN, NHA, President & CEO
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Ammy Seymour, Director of Development, Harbor Hospice Foundation
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Karen Panozzo, RN, Director of Clinical Services
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Jim Hansen, Director of Business Operations
Clinical Leadership
Jennifer Chupailo

Quality & Compliance Manager

Lori Jenkins, RN

Poppen Residence Manager

Amanda Olson, MSN, RN

Clinical Manager

Pamela Wingard, LMSW

Social Services & Counseling Manager

Arlene DeKam, RN, BSN

Intake Supervisor

Bobbie Mead, CENA, CHPNA

Clinical Support Coordinator

Business Operations Leadership
Cheri Pernot

Systems Manager

Stephanie Fiebig

Human Resources Manager

“I volunteered for a few years before I became employed by Harbor Hospice. I believe in the mission and appreciate the care and concern our staff and Harbor Hospice have for each other as a family.”

 

– Brenda Grant, Office Support Assistant 17 years

Brenda - Our Team
The Hospice Team Our trained staff approaches patient and family care as an interdisciplinary team. Each patient receives services tailored to individual needs provided by the hospice care team that includes nurses, social workers, home health aides, chaplains, physicians and specially trained volunteers.
Hospice Physician and Nurse Practitioner Responsible for identifying a patient’s need and/or continued need for end-of-life care. Provides hospice information for families and patients, which includes describing how hospice works. Key member of the care team participating in the hospice care plan, including visits made to home, facility, or hospice residence to discuss prognosis or to review and adjust the hospice plan of care.
Personal Physicians The patient’s attending physician is a member of the hospice team and remains actively involved in the patient’s care.
Skilled Nurses Skilled nurses play a key role in easing physical and emotional symptoms. Nursing visits are as frequent as patient need dictates. In addition to coordinating the patient’s care, nurses provide direct nursing care and educate and support both the patient and caregivers.
Social Workers and Counselors Social workers and Counselors provide services that include helpful information to guide families during the end of life journey and grief support. As needs are identified, the social worker assists the patient and family with coping strategies that may include emotional, social, financial or spiritual assistance.
Certified Nursing Assistants Certified nursing assistants or home health aides assist with daily living needs. Personal hygiene care, (bath, shampoo, oral hygiene), simple wound care, toileting, feeding, and skincare is provided. Supportive care such as personal laundry and meal preparation is available.
Spiritual Counselors Spiritual counselors provide support in keeping with the patient’s personal faith or belief system and practice. If the patient does not have a spiritual care provider and wishes one, the hospice chaplain is available to visit or assist in locating a cleric of their choice. The chaplain is also available to support clerics in meeting the needs of patients.
Specially Trained Volunteers Specially trained volunteers are available for companionship, errands, spiritual support and respite care.

Board of Directors

Will Meier, Chairperson
Parmenter Law
Muskegon

Roger Morgenstern, Vice Chair
Senior Public Information Director
Muskegon

Susan Houseman, President / CEO
Harbor Hospice
Muskegon

Kathy Moore, Treasurer
Chief Executive Health Office
Muskegon

Amanda Rodriguez
Mercy Health
Muskegon

Connie Learman
Blue Cross Blue Shield of Michigan
Whitehall and Grand Rapids

Curt Babcock
North Muskegon Public Schools
North Muskegon

David Wingard
TrueNorth Community Services
Newaygo

Heather Brolick
Choice One
Muskegon

Joyce Walker-Tyson
Diversity Communications Associates
Norton Shores

Karen Joyce
Trinity Health At Home
Grand Rapids and Muskegon

Lori Williams
Trinity Health At Home
Livonia and Muskegon

Mark McPherson
Mercy Home Health/Trinity Health At Home
Livonia and Muskegon